Feedback is the essence of two-way communication. It is important for continuous improvement as it helps in understanding the strengths, weaknesses, opportunities and challenges faced by the organization. It is advantageous to the organization as well as the stakeholders as improvisations made based on the feedback received benefits all the stakeholders.
Feedback from students, employees, alumni, parents and other stakeholders inculcates a sense of ownership about the organization and makes them feel valued and responsible. Regular feedback is important across the entire organization in order to remain aligned to goals. It is part of the continuous learning process for regular improvisations to serve better.
ZHDCE in its mission for continuous improvement in all sectors, academic or administrative, has entrusted IQAC with the responsibility for arranging feedback responses from all stakeholders on quality in various institutional processes.